Exceptional people provide exceptional service. At Blakehurst, our dedicated staff brings passion, expertise, and years of experience to deliver unmatched, personalized service each and every day. Our goal is to work together to serve your individual needs and exceed your expectations. We’ll ensure you have the independence, flexibility, and options to live the life you want to live — to thrive — every step of the way.
Meet our Team
Paula L. O’Neill
Paula comes to Blakehurst with 30 years of experience in the Health Care industry. With a passion for serving older adults and a Master’s in Health Care Administration, Paula has held the role both of Executive Director and Administrator for several Life Plan communities. As executive director of Blakehurst, her role is focused on assuring resident satisfaction and managing the operation of this Life Plan community in a financially sound and efficient manner.
LICENSED NURSING HOME ADMINISTRATOR
ADMINISTRATIVE SERVICES DIRECTOR
Dawn has been at Blakehurst since it opened 23 years ago. She assists the executive director as well as supervises the receptionist and concierge services provided Blakehurst residences. In addition, she is a Notary Public for the Blakehurst community and takes great pride in ensuring a hospitable, welcoming environment. The administrative functions of Blakehurst are facilitated with her talent.
DIRECTOR OF HUMAN RESOURCES
Sherry has more than 30 years of human resource and management experience. Sherry is responsible for assuring that qualified and responsive staff are recruited and trained for the services they provide residents of Blakehurst. Creating a supportive and high-expectation environment for staff, assures that residents’ expectations will be met by staff that enjoys working with residents, as well as having the opportunity for personal fulfillment and growth.
DIRECTOR OF ACCOUNTING
Roland has been committed to provide accurate and detailed information to residents and community leadership since 1999. He understands the complexity and details of Blakehurst’ s Life Plan Community residency agreement and frequently meets with prospective residents to review their financial questions. Accounting staff are onsite for questions and Life Care Services is available to oversee the financial stability and strength of the community. A graduate of Towson University and Calvert Hall College, he appreciates the local area and the Blakehurst community as a whole.
DIRECTOR OF MARKETING AND SALES
Elizabeth has been with Blakehurst since 2004. She offers prospective residents a wealth of knowledge regarding senior housing options in the greater Baltimore area. Elizabeth views her responsibility as helping prospective residents and their advisers learn and understand their options, so they can select a Life Plan Community that offers both an enjoyable life style and comfortable financial fit. She holds a B.A. degree in Gerontology from Iona College.
COMMUNITY LIFE SERVICES DIRECTOR
Debra Bartgis began her career with Blakehurst in January 2000. Her team works together developing comprehensive programs that focus on wellness and engaging residents throughout their continuum of care. Blakehurst offers over 40 resident-led committees and activity groups that are instrumental in the monthly and seasonal activity planning. In addition, Debra is the team trainer of Tavis; a black Labrador retriever service dog from Canine Companions for Independence. Debra is a Certified Therapeutic Recreation Specialist offering over 25 years of experience in senior care.
DIRECTOR OF FOOD AND BEVERAGE SERVICES
Rich has been with Blakehurst since 1999. He is a food and nutrition service professional with over 35 years in the hospitality industry. He attended the prestigious Culinary Institute of America in Hyde Park, NY. and has served as Executive Chef in Lincoln Center – Manhattan as well as other upscale resort hotels and private country clubs. The execution of both high quality service and culinary experience for residents in multiple dining venues at Blakehurst requires high energy, strong leadership and passion. Rich is dedicated to exceeding residents’ expectations and deeply committed to improving the lives of seniors.
DIRECTOR OF PLANT OPERATIONS
Fred is frequently referred to as “chief engineer” since joining Blakehurst in 2008. He is responsible for all the systems that provide a comfortable and safe environment for Blakehurst residents. He is also responsible for the maintenance of all residences inside and out, and the clubhouses and grounds so that they function flawlessly and are immaculately maintained.
DIRECTOR OF ENVIRONMENTAL SERVICES
Marianne has been with Blakehurst since 2008. She has more that 20 years of housekeeping management experience working in area hospitals and retirement communities. Blakehurst residents enjoy weekly housekeeping and flat laundry services which, under Marianne’s direction, are done expertly and responsively to residents’ wishes.
DIRECTOR OF NURSING SERVICES
Amelia has been with Blakehurst since June 1, 2015. She has a Master’s degree in Nursing Leadership and Management from Regis University. Amelia is dedicated to caring for people. As the Director of Nursing Services of Blakehurst, her responsibility is to ensure that the services provided comply with the highest standards of quality care, and that Blakehurst residents benefit from the training and guidance she provides her nursing staff. She is responsible for the unique and important memory support program, Heartfelt CONNECTIONS – A Memory Care Program®, that sets this service apart from that offered elsewhere.
RESIDENTIAL HEALTH SERVICES MANAGER
Marsha has been with Blakehurst since 2008 and serves as the knowledgeable “go to” person for assisting Blakehurst residents with access to the appropriate levels of medical service offered at Blakehurst or through the residents’ other health care providers. She assures that Blakehurst residents who go elsewhere for specialty care or hospitalization return to Chestnut Green (Blakehurst’s Health Center) or their private residence at Blakehurst with ease and the appropriate level of care and service for a seamless recovery and rehabilitation process. Marsha graduated from West Chester University with a Bachelor of Science Degree in Nursing.